The Social Security Administration’s reported plans to switch its technology systems on an accelerated timeline may put ...

While I've certainly comparison shopped for insurance before, this time I was able to save more than $1,470 on my homeowners ...

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

Zomato has laid off 600 customer support associates while automating its customer service with AI platform 'Nugget'. The layoffs, affecting employees ...

As manufacturing becomes increasingly complex and globally distributed, digital after-sales service is no longer a ...

To be considered for further processing, each candidate will be required to obtain a minimum score in each test of the Online ...

Zomato layoffs spark concern as 600 employees are let go amid AI automation. Questions arise over fairness and clarity in the ...

Korean Air was named Airline of the Year for 2025 by AirlineRatings.com, receiving high praise for its economy class service.

The emerging "Agentic AI Era" offers a transformative opportunity for small and medium businesses to address longstanding ...

Zomato has let go of about 600 customer service representatives within a year of their hire, reportedly. This action was ...

Trump's drive to scale down the federal government by unleashing and empowering Elon Musk to indiscriminately fire thousands ...

Like all the changes in our lives, there are always unforeseen circumstances — and this change has seen its share,” the ...