WASHINGTON (TND) — Bank of America customers expressed concern Wednesday, with many saying they were unable to access their accounts through the company's banking app. "There was a problem processing ...

Bank of America’s Erica falls into the latter category, says Peter Wannemacher, principal analyst at Forrester. The AI virtual assistant has serviced a record 3 billion client interactions, Bank of ...

In North America, Bank of America (BofA) and A+ Federal Credit Union (A+FCU) excel in their digital-transformation efforts, ...

Banking giant Bank of America ($BAC) has a particular advantage in the artificial intelligence (AI) chatbot market, and its name is Erica. Erica ...

Mary Beth is a freelance writer for Newsweek’s personal finance team. She specializes in explaining the ins and outs of mortgages and other loans, helping people to use debt wisely and build their ...

Bank of America customers reported difficulty accessing their bank accounts on Wednesday, with some saying they couldn’t log on, while others saw balances of $0 in their bank accounts. The problem ...

(Gray News) - Bank of America is reportedly suffering from a widespread outage affecting customers’ ability to access their accounts. According to Downdetector, a consumer outage reporting site, the ...

A technical issue that was preventing many Bank of America customers from accessing their bank accounts on Wednesday has been fully resolved, according to the bank. Reports of problems accessing bank ...