If you have a problem with a local business or contractor you can't resolve on your own, you can turn to the Better Business Bureau (BBB).

How to Prepare BBB Complaint Documentation The BBB’s goal is to try and resolve any complaint by working with both parties to attempt to reach a fair settlement between the business and the ...

Responding to BBB complaints is a good business practice and encouraged as the right thing to do whether or not a business is BBB Accredited. Most non-accredited businesses cooperate with ...

Phony text messages are on the rise – from fake job offers to bogus toll alerts. Consumer Investigator Caresse Jackman talks to the BBB about the latest text scams and how to spot them before it’s too ...

In an inquiry brought by competitor GuruNanda, LLC, BBB National Programs’ National Advertising Division determined that The ...

Better Business Bureau serving eastern Michigan has new tool for reviews to give customers and businesses options.

The BBB’s mission is to promote “marketplace trust,” which it does by grading companies, publishing reviews, and facilitating ...

If so, you should consider filing a complaint online at bbb.org. The BBB's dispute resolution service might be a good option for you. Q: My older sister keeps her will in a safe-deposit box.

A Better Business Bureau A+ rating is one of the best ways to communicate your commitment to quality. Here’s what to do to ensure your business stays an A+.

The scam victimizes not only those who lose money, but also real businesses that lose customers and public trust, according to the BBB Serving Connecticut.