Avaya designed its new phones with the aim of making them more intuitive, adding on-screen prompts to guide customers as they use them, said Saied Seghatoleslami, vice president of product ...

I'm not thrilled that Avaya calls its phone line Unified Communications for Small Business, because "Unified Communications" normally means putting all your communication eggs in one basket. You ...

Group Health had used Avaya phone gear for 20 years and felt the best move would be to upgrade its gear to flatten the network so that all 48 of its locations appeared to run on a single phone ...